We are so sorry an item is missing from your Chia Pet, Cat Grass, or Herb Garden. Please email help@chia.com with your order number, address and issue and we will make it right!

If you are missing instructions, you can find a PDF version HERE.

We advise that people and pets refrain from eating the seeds that come with the Chia Pet or the sprouts because the seeds are processed for optimal growth and neither the seeds nor the clay itself is handled by food-grade standards. That being said, if some seeds or sprouts are eaten accidentally it will not cause any harm.

We do sell the Chia Cat Grass Planter which is meant for cats and other pets to consume.

There are a few issues that can cause Chia seeds not to stick or slide off:

#1: Water inside planter: Should be dry when applying seeds, wait two days before adding water.

#2: Too much water in mixture: Use 1/8 cup water for 2 teaspoons seeds.

#3: Didn't mix long enough: Mix until jam-like consistency.

#4: Seeds spread too thick: Apply thin, even layer.

Email help@chia.com if you need more seeds.

Seeds sliding off after filling with water usually means they were spread too thick. Apply a thin, even layer and avoid clumping. The drip tray should only collect a small amount of water and not overflow in 24 hours. Contact help@chia.com if excessive water is emitting.

Order from Amazon.com. Edible Chia seeds can also work but may not grow as well - test on a sponge first.

Chia seeds can last up to 5 years if stored properly. Test by spreading on a damp sponge - they should sprout in 3-4 days. Contact help@chia.com for help.

Common issues:

#1: Temperature too cold - Use loose plastic bag for greenhouse effect

#2: Not enough water - Top off daily, empty drip tray

#3: Seeds too thick - Apply thin, even layer

#4: Poor air/light - Place near window/fan

To refresh: Clean, soak in mild bleach solution (30 mins), rinse, dry completely.

Limited light causes uneven growth - place in full sun after sprouting. Clumped seeds may not sprout properly. Chia Pets reach peak growth in 3-4 weeks. When growth becomes leggy, it's time to refresh.

Clean off growth, soak in solution of water and 1/2 tsp bleach for 30 minutes, rinse thoroughly, and dry completely before replanting. Planters can be reused indefinitely.

Top isn't getting enough water. Fill daily with fresh water, empty drip tray, mist if needed. Use loose plastic bag at night for greenhouse effect. Spread seeds thinly and evenly. Note: Office environments may dry out faster.

Caused by high humidity, darkness, excess moisture, or stagnant air. Place near window/fan for airflow and sunlight. Don't reuse drip tray water. Clean with bleach solution if needed. Email help@chia.com for new seeds.

Return to place of purchase. For additional help, contact help@chia.com

Drip tray shouldn't overflow in under 24 hours. If this occurs, return to place of purchase or contact help@chia.com

We do not ship or sell products outside the US from Chia.com.

Tips: Use loose plastic bag for greenhouse effect (optional), avoid overwatering - use spray bottle when soil seems dry. Email help@chia.com for replacement seeds if needed.

Purchase on Amazon. Our mix contains oat and wheat grass seeds, also available in stores.

Maximum allowed wattage is 200 watts per socket.

If lights don't sequence when plugged in, unit is defective. Possible causes: overloading (>200 watts) or electrical storm. Return to place of purchase.

Set switch to "HIGH", use "II Clap socket", ensure appliance switch is on. Red lights should respond to claps. Test appliance compatibility by unplugging/replugging - should turn on automatically when plugged in.

Works with appliances up to 200 watts that turn on automatically when plugged in. Test by unplugging/replugging - if it turns on automatically, it's compatible.

Appliance must turn on automatically when plugged in. Test compatibility by unplugging/replugging - if it doesn't turn on automatically, use a different appliance.

Switch to "Low" sensitivity or use 3-clap socket to reduce accidental activation.

No, the fuse is not replaceable.

Yes, set desired brightness level first, then use Clapper to turn on/off.

Yes.